Frequently Asked Questions
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Of course! Choose which items you would like to add from our optional extras and just let us know at the time of booking so that we can reserve your items for you.
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We deliver to holiday accommodation across North Devon, including Woolacombe, Croyde, Putsborough, Saunton, Ilfracombe, Combe Martin, Westward Ho! and many surrounding areas. If you’re staying elsewhere, just get in touch and we’ll let you know if we can help.
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No problem. We coordinate delivery directly with your accommodation wherever possible, so your beach kit will be ready for your arrival, even if you’re checking in later in the day
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Yes. Every item is carefully cleaned, checked and repacked after each hire to ensure it arrives in excellent condition, ready for your holiday.
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Absolutely. Whether you’re travelling as two families, a larger group or simply need additional equipment, we’re happy to provide multiple kits subject to availability.
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Not usually. As long as we’ve arranged access with your accommodation provider, we’ll deliver before you arrive and collect after you’ve checked out, making the whole process completely hassle-free.
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We’re a local, family-run business and we’re always happy to help. If you have any questions before you travel or while you’re staying in North Devon, simply get in touch and we’ll do our best to assist
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We understand that plans change.
More than 72 hours before your scheduled delivery: You’ll receive a full refund, including your £20 refundable security deposit.
Within 72 hours of your scheduled delivery: Your £20 refundable deposit will be returned, but the hire charge is non-refundable as your beach kit has been reserved exclusively for your booking and we’re unlikely to be able to rebook it at short notice.
If your holiday dates change, please do get in touch as soon as possible. Where availability allows, we’ll always do our best to transfer your booking to new dates.

