Privacy Policy

Last updated: 19 September 2026

Devon Beach Kits is operated by Kylie Durose-Ford and provides beach kit hire and related services in North Devon.

For questions about this policy or your personal information, contact:

Email: devonbeachkits@gmail.com
Telephone: 07393 579 667

Information we collect

When you contact us, make an enquiry, book a service or join our mailing list, we may collect:

  • Your name and email address

  • Your telephone number, if provided

  • Your accommodation name or North Devon location

  • Your holiday dates and chosen kit

  • Information included in messages or enquiries

  • Booking, payment and transaction records

  • Your marketing preferences

  • Information about how you found Devon Beach Kits

  • Technical information about visits to our website, such as your IP address, browser and cookie choices

Payments are processed securely by our payment provider. Devon Beach Kits does not receive or store your complete card details.

How we use your information

We use personal information to:

  • Respond to enquiries and check availability

  • Arrange bookings, payments, deliveries and collections

  • Provide customer service

  • Keep legally required financial and business records

  • Improve our website and services

  • Send relevant Devon Beach Kits news and offers where permitted

Our lawful bases are:

  • Contract: to respond to a potential booking and provide services you book

  • Legal obligation: to maintain required financial, tax and business records

  • Legitimate interests: to operate, protect and improve Devon Beach Kits and, where permitted, promote similar services

  • Consent: when you actively subscribe to our news and updates or accept non-essential cookies

Marketing

If you subscribe through our website footer, we will send you Devon Beach Kits news and updates with your consent. You may be asked to confirm your subscription.

If you enquire about or book a Devon Beach Kits service, we may occasionally email you about similar Devon Beach Kits services and offers where the soft opt-in rules apply. We will give you a clear opportunity to decline these emails when we collect your details.

You can unsubscribe using the link in any marketing email or by contacting devonbeachkits@gmail.com.

We will not sell your personal information to other organisations.

Who we share information with

We may share information with trusted providers that help us operate Devon Beach Kits, including:

  • Squarespace, which hosts our website and forms

  • Our payment provider, such as Stripe

  • Our email and marketing service providers

  • Website analytics and IT providers

  • Accommodation providers or property managers where necessary to arrange delivery or collection

  • Accountants, insurers, professional advisers or authorities where legally required

Some providers may process information outside the UK. Where this happens, we rely on appropriate legal safeguards for international transfers.

How long we keep information

We generally retain:

  • Unsuccessful enquiries for up to 24 months after the last contact

  • Booking and transaction records for up to six years for tax, accounting and legal purposes

  • Marketing details until you unsubscribe, object or have been inactive for an extended period

If you unsubscribe, we may retain a minimal record of your email address to ensure that we respect your preference.

Cookies

Our website uses essential cookies to operate correctly. With your permission, it may also use analytics cookies to help us understand website usage.

You can accept, reject or change your cookie choices through our website’s cookie settings.

Your rights

Depending on the circumstances, you may have the right to:

  • Access the personal information we hold about you

  • Ask us to correct or delete your information

  • Ask us to restrict how your information is used

  • Object to the use of your information, including for direct marketing

  • Withdraw consent

  • Ask for certain information to be transferred

To exercise your rights, email devonbeachkits@gmail.com.

If you are unhappy with how we use your information, please contact us first. You can also complain to the Information Commissioner’s Office at www.ico.org.uk or call 0303 123 1113.

Changes to this policy

We may update this policy if our services or how we use personal information changes. The latest version will be published on this page.